Frequently Asked Questions

You can apply for a loan by filling out our online application form or visiting one of our branches. The online application process is simple and takes only a few minutes to complete. You'll need to provide basic personal information, details about your income, and the purpose of the loan.

To be eligible for our loans, you must be at least 18 years old, have a valid ID, proof of steady income, and a good credit history or alternative credit scoring metrics. For business loans, you'll need to provide business registration documents and proof of business operations.

Required documents typically include a valid government-issued ID, proof of address (utility bill or rental agreement), proof of income (pay stubs, bank statements, or tax returns), and a completed loan application form. For business loans, you'll also need business registration certificates, financial statements, and a business plan.

Our loan approval process is designed to be quick and efficient. Most applications are processed within 24-48 hours. Once approved, funds can be disbursed to your mobile money account or bank account within the same day or next business day.

Yes, we consider applications from individuals with less-than-perfect credit histories. We use both traditional credit scoring and alternative credit assessment methods that consider factors beyond just credit scores, such as mobile money transaction history, utility bill payments, and more.